12 Years Coverage
Enjoy no excess charges*, agreed value* and zero betterment
charges* for up to 12 years.
24-Hour Auto Assist
Enjoy professional emergency help for breakdowns and accidents.
Personal Accident Insurance
Get up to RM10,000 compensation for total permanent disablement or death due to road accidents.
Speedy Claim Approvals
For claims on damages
below RM8,000 that are
repaired at an Authorized
Perodua Body and Paint.
Unlimited Unnamed Drivers
RM400 compulsory excess waived for
unnamed drivers. No need to declare named drivers or pay
RM10 per additional driver.
No Excess Charges*
Enjoy full coverage on accident claims for up to 12 years with no penalty or excess clause.
Zero Betterment Charges* (Up To 12 Years)
During accident claims for cars over 5 years, you will no longer need to bear a portion of the betterment cost for damaged parts that are replaced with brand new original parts.
Agreed Value*
In the event of total loss/theft claims, you will enjoy full reimbursement of the sum insured for the first 12 years.
Flood Allowance
In the event of flood damage, a sum of RM1,000 will be provided as relief without affecting your NCD.
Breakdowns are inevitable—whether it’s a punctured tyre, flat battery, or overheating problem, our breakdown team is always ready to come to the rescue! Auto Assist entails car breakdown and accident services to all Perodua owners who are insured with Perodua insurance panels for a one (1) year* period. Now you can travel with a peace of mind.
Call Auto Assist Toll Free at 1-800-88-5555 for breakdown and accident assistance.
All new Perodua owners insured (comprehensive insurance) with Perodua insurance partners at authorised Perodua showrooms are eligible for a one (1) year FREE Auto Assist membership.
Existing Perodua owners who renew insurance with authorised Perodua showrooms are eligible for a one(1) year FREE Auto Assist membership. The coverage of your Auto Assist membership will take effect from the start date of the insurance coverage.
Perodua Auto Assist: With Auto Assist membership, you can enjoy other attractive benefits under Perodua Total Protect Plus.
*Terms and conditions apply.
REMINDERS:
Please keep the original receipt for reimbursement.
Members are required to request assistance from Auto Assist Call Centre only for reimbursement.
*Terms and conditions apply.
In the event of an emergency, contact our 24-hour Perodua Auto Assist at 1-800-88-5555
REMINDERS:
Please keep the original receipt for reimbursement.
Members are required to request assistance from Auto Assist Call Centre only for reimbursement.
*Terms and conditions apply.
In the event of an emergency, contact our 24-hour Perodua Auto Assist at 1-800-88-5555
1
Stay safe and park at a safe spot.
2
Call Perodua Auto Assist toll free hotline at 1-800-88-5555/use SOS Button (UFirst).
3
Wait, help from Perodua is on the way.
4
Send your Perodua vehicle to Authorized Perodua Service Centre or Panel Insurance Approved Repairer.
Step 01:
Jot down or snap photos of the car registration number involved and call Auto Assist at 1-800-88-5555
Step 02:
Auto Assist will come to the accident location.Customer to verify the tow truck details provided by Auto Assist.
Step 03:
Auto Assist will tow and send your Perodua to the police station.
Step 04:
Lodge police report within 24 hours.
Step 05:
Auto Assist will tow and send your Perodua to nearest Authorized Perodua Body and Paint or Panel Insurance Approved Repairer.
Step 06:
Prepare documents for claim process.
Step 07:
Repair work begins after approval.
Step 08:
Sign insurance discharge voucher.
Step 09:
Collect your Perodua with peace of mind.
It is a total insurance protection programme exclusively for Perodua cars. With our comprehensive benefits, we ensure optimum convenience and peace of mind for Perodua owners.
Perodua Total Protect Plus is the improved programme of Perodua Total Protect introducing three additional products: Unlimited Unnamed Driver, Flood Allowance of RM1,000, and Personal Accident worth RM10,000. You can enjoy these additions together with the existing 12 years coverage (Agreed Value, Waiver of Betterment Charges, Waiver of Excess Charges) and Auto Assist coverage. Compulsory excess RM400 is still applicable if the driver is below 21 years old or holder of Provisional (P) or Learner (L) Driver’s License. Betterment fee is waived for replacement of damaged parts due to accidents at Authorised Perodua Body & Paint.
All insurance premium pricing for each customer is determined by the individual insurance companies and their risk factor mechanism for customer profiles.
Simply insure your Perodua or renew your Perodua car insurance at any Perodua authorised showroom with Perodua insurance panel.
No, Perodua Total Protect Plus is only applicable exclusively to car models manufactured by Perodua available at Perodua authorised showrooms and selected service centres (3S) with Perodua insurance panel only.
Yes, you may cancel the policy with the respective insurance company. However, the insurance premium refund will be based on the insurance company’s customary short rates. Otherwise, you may wait until your current policy expires and renew your Perodua insurance with Perodua Total Protect Plus.
Unlimited Unnamed Driver RM400 compulsory excess waived for unnamed drivers. No need to declare named
drivers or pay RM10 per additional driver.
Flood Allowance of RM1,000 – Insured member will be given a lump sum of RM1,000 for any flood related accidents.
Personal Accident worth RM10,000 – Covers cases when the insured vehicle gets involved in an accident whilst driving it or riding in it as a passenger, as well as boarding or alighting from the vehicle.
The vehicle should be repaired, cleaned up, or towed Authorized Perodua Service Centre or Panel Insurance Approved
Repairer, with a receipt/invoice. Member may submit all relevant documents to Perodua outlets, or they may directly submit a claim to their respective insurance company with supporting documents as follows:
· Flood Allowance – Copy of Police Report, Copy of Vehicle Repair Invoice/Official Receipt, Photograph before cleaning works and/or any additional documents for verification.
· Personal Accident – Copy of IC, Copy of Vehicle Registration Card, Police Report,Hospital Medical Report.
Call our Auto Assist by Perodua Total Protect Plus toll-free line at 1-800-88-5555 or using Perodua UFirst application SOS Button or Call Button for assistance. Our call centre is available 24 hours a day, 7 days a week, for your convenience.
All new Perodua owners who are insured (a comprehensive motor insurance) with Perodua insurance partners at authorised Perodua showrooms. A member is eligible for one (1) year FREE Auto Assist membership. Members can renew their motor insurance (a comprehensive motor insurance) at any authorised Perodua showroom.
No. Kindly renew your comprehensive motor insurance at any Perodua authorised showroom to get Auto Assist benefits and coverage for free. Additionally, you will also enjoy other attractive benefits under the Perodua Total Protect Plus Motor Insurance and Auto Assist programme.
Auto Assist is only available for free with purchase of a new vehicle motor insurance and renewal with Perodua insurance partners at Perodua authorised showrooms.
Only vehicles registered for private usage are covered by Auto Assist. Vehicles used for commercial purposes (hire and drive, taxi, driving schools, etc.) are not covered.
For minor repairs, the services will be free (such as jump start and punctured tyres). Other charges such as replacement of parts etc. will be chargeable. For breakdown towing, the towing fee is free up to 300KM (roundtrip) or up to RM600, whichever comes first. For accident towing, the towing fee is free up to 100KM or up to RM300.
As cash repair insurance does not include the cost for towing services, you will only receive free towing services for up to RM200.
You can enjoy the benefits free of charge for the period of 12 months. The coverage of your Auto Assist membership will take effect from the start date of the insurance coverage.
Yes, Auto Assist will still provide the breakdown and towing services to them free of charge, provided the vehicle is registered with Auto Assist. Other benefits will not be extended to any of them.
The benefits and your rights under this plan will cease the moment you sell off your car.
Please submit related documents to authorised Perodua showrooms and service centres.
Auto Assist will provide refuelling services. However, fuel cost is chargeable.
Please call us at 1800-88-6600 (our general line) or visit www.perodua.com.my.
Our insurance partners are members of PIDM. The benefit(s) payable under this eligible policy is protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact your Insurance Company or PIDM (visit www.pidm.gov.my).
Allianz General Insurance Company Malaysia Berhad
Berjaya Sompo Insurance Berhad
Chubb Insurance Malaysia Berhad
Etiqa General Insurance Berhad
Etiqa General Takaful Berhad
Generali Insurance Malaysia Berhad
Great Eastern General Insurance (Malaysia) Berhad
Liberty General Insurance Berhad
MSIG Insurance (Malaysia) Bhd
Takaful Ikhlas General Berhad
Tokio Marine Insurans (Malaysia) Berhad
Zurich General Insurance Malaysia Berhad
Zurich General Takaful Malaysia Berhad
All our insurance partners are licensed under the Financial Services Act 2013 and the Islamic Financial Services Act 2013, and are regulated by Bank Negara Malaysia. Perodua Sales Sdn. Bhd. is an authorised intermediary for these insurance companies.
